Risk and Security Solutions – Asia, ServiceNow
James leads the ServiceNow Integrated Risk Management and Security Operations business across Asia driving the integrated risk and security management agenda through innovation and solution-based technical advisory. As a Solution Leader, he provides leadership and coaching abilities for the team to attain set goals and targeted development to drive net new logos and drive incremental business across identified market segments and industries. This requires strong management capability across a wide geography and regional markets spanning different timezones, language, culture and risk management maturity. He also engages senior levels of organisations (Directors & C-suite levels) as well as front-line technologists to drive technology adoption and reference sites for ServiceNow across the governance, risk and compliance space. He brings with him a wealth of experience having been instrumental in implementing comprehensive governance, risk management, compliance & assurance frameworks for top corporations throughout the region for close to 20 years. He has worked with Boards of Directors in addressing corporate-wide issues relating to governance, risk and compliance and advised them on linking risk management and business objectives. James is also experienced in devising and establishing future risk, compliance and continuity strategies; and in particular, conducting risk-based management and operational auditing for publicly listed companies. He has also been involved in the implementation of Business Continuity Management systems and is familiar with global standards and best practice in this area. Prior to ServiceNow, he was driving the business of GRC solutioning for a leading global GRC & Security company, was the Southeast Asia Risk & Compliance Solution Lead for Protiviti Singapore, Executive Director of Consulting Services for a regional leading risk and audit management consulting and software firm, a Management Consultant / Auditor with a Big 4 consulting firm, and was a Project Manager with a multi-national group driving business and process improvement initiatives. He is also a prominent and regular speaker at local and international thought leadership forums and conferences on risk management, governance, assurance and internal controls.